BluePearl Veterinary Partners - 820 Frontage Road, Northfield

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Reviews about BluePearl Veterinary Partners

• Tony Kim
  ★ ★ ★ ★ ★
  This place is amazing. Lucy had a serious case of pancreatitis recently and my vet referred us here because they have 24/7 intensive care and specialists who can do ultrasounds. I'm used to an awful experience at ER vets but this place is different. From the first evaluation, the staff here was genuinely concerned about my dog and also me as I was freaking out. They thoroughly reviewed their recommendation for care and all the costs involved and I ended up hospitalizing my dog. Dr. McLaughlin, Dr. Fox and all the nurses and staff were good at keeping me updated about my dog's condition and were accommodating whenever I called or visited (my dog was there for 5 days). The team here is special and impressively coordinated despite all the shift changes that happen with 24/7 care. When I visited everyday I could tell they were taking great care of Lucy doing their best to make her comfortable and trying to get her to eat by hand-feeding. Dr. McLaughlin was especially fantastic and always took extra time with me explaining all the treatments and keeping me updated on Lucy's condition. It could have gone either way and they saved Lucy's life. I am eternally grateful. I can't imagine going through this experience anywhere else. This is the gold standard of pet care.
• Agata Mitchell
  ★ ★ ☆ ☆ ☆
  The reason it is only two stars is because I feel ripped off. The staff was nice, starting in the reception, doctors and nurses. But....two things. My dog was administered medications without talking to me first. Maybe this is common practice but I want to be consulted and give my consent before my dog get antibiotics. Secondly, I understand it is 24/7 location and I was prepared to pay more, more for a visit. I got a few medications for the dog (antibiotic, ear cleanser, dewormer) and the prices of these medications were simply ridiculous! Epi-Otic Advanced which I could get on the market between $8-14 cost me $41.57. Once I got home and checked prices I was shocked! I overpaid over $150 in total! This is not right! So, next time I have to use their services I'll make sure to get medications elsewhere, if possible.

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